# Next Big Leap > Websites that get you chosen. People decide from your website long before they call. We find out why they pick someone else, then we rewrite the pages that are losing you the work. One digital team, start to finish. Based at Business Lounge, Phoenix Square, 4 Midland Street, Leicester LE1 1TG. ## Pages - [About our web design team](https://nextbigleap.com/about): Next Big Leap is a digital team. 25 years making websites earn their keep for small businesses, and a short list of things we will not do. - [Get in touch](https://nextbigleap.com/contact): Tell us what is going wrong with your website. We reply within one working day with a price and a straight answer about whether we can help. - [Small business website design](https://nextbigleap.com): People decide from your website long before they call. We work out why they choose someone else, then we change it so more of them choose you. - [Website design for retreats and spas](https://nextbigleap.com/retreats-and-spas): Guests find you, then book through a platform that takes a fifth of the price. Your own site could take that booking. We make that happen, without changing how the place feels. - [Web design in Leicester](https://nextbigleap.com/web-design-leicester): Web design in Leicester for small businesses. We find out why people choose someone else, then change the pages that are costing you the work. - [Website redesign for small businesses](https://nextbigleap.com/what-we-do): A website redesign that starts with why people leave without getting in touch. We change the pages costing you work. A fixed price, agreed before we start. - [Web design for accountants and solicitors](https://nextbigleap.com/who-we-work-with): Web design for accountants, solicitors, IT firms, recruiters, agencies, retreats and spas. Small businesses that have the interest and lose it at the website. ## Writing - [Your homepage answers the wrong question](https://nextbigleap.com/blog/your-homepage-answers-the-wrong-question): People arrive at your homepage with one question in mind. Most homepages answer a different one. Here is the gap, and a five minute test for it. - [Nobody looks at your website on its own](https://nextbigleap.com/blog/visitors-compare-you-to-three-competitors-before-contacting-anyone): People open three or four sites before they contact anyone. Here is what they compare, why the better firm often loses, and a test you can run today. - [The redesign that changed nothing](https://nextbigleap.com/blog/website-redesigns-fail-when-the-diagnosis-is-missing): A new site that looks better but changes nothing is the most common outcome of a redesign. Here is why it happens and the question to ask first. - [Your proof is on the page nobody opens](https://nextbigleap.com/blog/trust-signals-only-work-if-visitors-see-them): Most firms have enough proof. It sits where nobody looks. Where proof belongs, and why unverifiable proof is worse than none at all. - [Lots of visitors and no enquiries](https://nextbigleap.com/blog/lots-of-visitors-and-no-enquiries): Traffic going up while enquiries stay flat is not a traffic problem. Here is what it usually means, and the two numbers worth watching instead. - [Answering the price question without a price list](https://nextbigleap.com/blog/answering-the-price-question): You do not have to publish a price list. You do have to answer the price question. Here is the difference, and what to put on the page instead. - [A proposal that promises everything has promised you nothing](https://nextbigleap.com/blog/agency-proposals-that-promise-everything-deliver-nothing-specific): Long proposals full of phases and tailored thinking often commit to nothing you can hold anyone to. Four questions that show what you are really buying. - [AI will not fix an unclear message](https://nextbigleap.com/blog/ai-will-not-fix-an-unclear-message): AI can write endless copy but cannot decide what is worth saying. If people cannot tell what you do, faster writing only makes the problem bigger. - [Your about page is not about you](https://nextbigleap.com/blog/your-about-page-is-not-about-you): People read about pages to decide whether to trust you, not to learn your history. Here is what they are actually checking, and what to put there instead. ## Contact Email: hello@nextbigleap.com Phone: 07968 311978